The ICO has launched a campaign called Access Aware aimed at increasing awareness within organisations of their data protection obligations in particular what a subject access request looks like and what to do if one is received. The campaign is targeted at reducing the number of mishandled subject access requests, complaints about which have accounted for 38% of the ICO’s total data protection specific casework in the last financial year.
An Access Aware toolkit has been developed which is available from the ICO website for download and use within organisations. The toolkit will be a useful resource for staff in FE and HE institutions who are involved in dealing with data protection issues or training staff in this area.
For further information on this story and to download the toolkit visit:
http://www.ico.gov.uk/news/latest_news/2012/consumers-being-denied-access-to-their-information-says-ico-27012012.aspx