Eversheds, IDRAS and JISC Legal will be holding a joint seminar on "Managing Student Expectations: reducing and resolving student disputes in the post-Browne era", in London, on Monday, 11 April, 10am-1pm. It is aimed at Pro-Vice-Chancellors, Registrars, Academic Registrars, and senior managers interested in improving complaints handling systems, and will use a ‘worked example’ approach and include analysis of legal and practical aspects. Further information is available at http://www.idras.ac.uk/managing-student-expectations-reducing-and-resolving-student-disputes-in-the-post-browne-era/.